Inventor · Santa Clara, CA, US

Martin R. Eppel

6Patents
3h-index
6Co-inventors
42Inventor score

Filing activity: Apr 19, 2005 → Apr 3, 2012

Most-cited inventions

PatentTitleAreaCited byStatus
US8126136B2 Method and system for automatic supervisor intervention in problematic calls in a call center Electricity 11 Active
US8428238B2 System and method for ensuring call privacy in a shared telephone environment Electricity 10 Active
US7911983B2 Selective mute/unmute control over applications running on a PC Physics 4 Active
US7693274B2 System and method for return to agents during a contact center session Electricity 3 Active
US7970117B2 Method and system for handling calls at an automatic call distributor Electricity 2 Active
US8854415B2 Motion responsive video capture during a video conference Electricity 1 Active

Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.