Inventor · Palo Alto, CA, US

Shmuel Shaffer

541Patents
65h-index
191Co-inventors
93Inventor score

Filing activity: Jul 27, 1994 → Jul 16, 2024

Most-cited inventions

PatentTitleAreaCited byStatus
US6094681A Apparatus and method for automated event notification Electricity 520 Expired
US7287692B1 System and method for securing transactions in a contact center environment Physics 482 Expired
US6092114A Method and system for determining the location for performing file-format conversions of electronics message attachments Emerging Cross-Sectional Technologies 333 Expired
US6275850A Method and system for management of message attachments Emerging Cross-Sectional Technologies 265 Expired
US7490039B1 Text to speech system and method having interactive spelling capabilities Physics 238 Expired
US6145083A Methods and system for providing data and telephony security Physics 235 Expired
US8630291B2 Dynamic multi-path forwarding for shared-media communication networks Electricity 230 Active
US6003089A Method for constructing adaptive packet lengths in a congested network Electricity 218 Expired
US8175007B2 Call priority based on audio stream analysis Electricity 217 Active
US6546087B2 Method and system for enabling queue camp-on for skills-based routing Electricity 206 Expired
US6487277B2 Apparatus and method for improving the user interface of integrated voice response systems Electricity 176 Expired
US5898668A Method and system for increasing quality of service at or below a threshold cost Electricity 174 Expired
US5898673A System and method for prevention of cell loss due to quality of service contracts in an ATM network Electricity 174 Expired
US6128380A Automatic call distribution and training system Electricity 174 Expired
US6477374B1 Apparatus and method for calendar based call routing Electricity 170 Expired
US6501750B1 Method and device for device-to-device enablement of camp-on capability Electricity 165 Expired
US6532218B1 System and method for multimedia collaborative conferencing Electricity 156 Expired
US5911123A System and method for providing wireless connections for single-premises digital telephones Electricity 154 Expired
US6850496B1 Virtual conference room for voice conferencing Electricity 146 Expired
US6453336B1 Video conferencing with adaptive client-controlled resource utilization Electricity 144 Expired
US6947379B1 Packet routing to reduce susceptibility to disturbances Electricity 144 Expired
US6198696A Device and method for tracking time zone changes in communications devices Physics 143 Expired
US5995594A System and method for message notification in a multimedia messaging system Electricity 136 Expired
US7002992B1 Codec selection to improve media communication Electricity 134 Expired
US9019846B2 Reducing the impact of hidden nodes in mesh networks Emerging Cross-Sectional Technologies 133 Active

Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.