Apparatus and method for calendar based call routing
US6477374B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | May 1, 1998 |
| Grant date | Nov 5, 2002 |
| Priority date | — |
| Expiry date | May 1, 2018 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W8/18
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A telecommunications system is provided whereby call routing may be based on a pre-programmed calendar of time-date associations. Moreover, the routing may be selective, based on caller-identification information. In particular, when a call arrives at a messaging server (804), such as a PBX or TOL server, a LAN database is checked. The LAN database points to a calendar (916, 918) corresponding to the user. The calendar (918) is queried to determine the user's location. The caller ID information is checked to determine whether the caller is authorized for forwarding. If so, the call is forwarded based on the calendar.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.