Vidas Placiakis
13Patents
6h-index
19Co-inventors
55Inventor score
Filing activity: Apr 26, 2013 → Mar 15, 2018
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US9674361B2 | System and method for intelligent task management in a workbin | Electricity | 103 | Active |
| US9596350B1 | Virtual interactions in contact center operations | Electricity | 85 | Active |
| US9609131B2 | Activities assignment optimization for multi-skill contact center | Electricity | 21 | Active |
| US9823949B2 | System and method for intelligent task management and routing | Electricity | 16 | Active |
| US9912813B2 | Graphical user interface with contact center performance visualizer | Electricity | 11 | Active |
| US9154627B2 | Activities assignment optimization for multi-skill contact center | Electricity | 11 | Active |
| US9444936B2 | Interaction request processing according to client pre-configured schedule | Electricity | 2 | Active |
| US10162685B2 | System and method for intelligent task management and routing | Electricity | 1 | Active |
| US9948781B2 | Interaction request processing according to client pre-configured schedule | Electricity | 1 | Active |
| US10348899B2 | Interaction request processing according to client pre-configured schedule | Electricity | 1 | Active |
| US10037500B2 | System and method for automatic shrinkage forecasting | Physics | 1 | Active |
| US9998599B2 | Virtual interactions in contact center operations | Electricity | 0 | Active |
| US10110747B2 | Activities assignment optimization for multi-skill contact center | Electricity | 0 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.