System and method for preventing attacks in communications
US10382475B2 · kind B2 · utility
Inventors
Key dates
| Filing date | Jul 1, 2016 |
| Grant date | Aug 13, 2019 |
| Priority date | — |
| Expiry date | Apr 30, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W12/72
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A system can connect multiple disparate web products and services through a common interface. Each product can function with or without other plugins as the features are dynamic based on what plugins are available. Desktops for contact centers can provide dynamic adjustment for given usage contexts. Secure electronic communication between parties reduce exposure to a man-in-the-middle attack within a contact center deployment equipped with interactive voice response functionality.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.