Josef Eric Eisner
8Patents
4h-index
20Co-inventors
46Inventor score
Filing activity: Feb 27, 2014 → Oct 27, 2017
Most-cited inventions
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US10839322B2 | Tag-based performance framework for contact center | Physics | 5 | Active |
| US9992338B2 | System and method for anticipating user interaction in a customer contact center | Electricity | 5 | Active |
| US10127321B2 | Proactive knowledge offering system and method | Physics | 4 | Active |
| US9805320B2 | Tag-based performance framework for contact center | Physics | 4 | Active |
| US10373171B2 | System and method for making engagement offers based on observed navigation path | Physics | 3 | Active |
| US10033868B2 | System and method for anticipating and preloading data in a customer contact center | Electricity | 1 | Active |
| US10701206B2 | System and method for contact center communications | Electricity | 0 | Active |
| US10382475B2 | System and method for preventing attacks in communications | Electricity | 0 | Active |
Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.