Methods and systems for multiple channel authentication
US10389874B1 · kind B1 · utility
9Cited by
0References
16Claims
0Family size
Assignee
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Key dates
| Filing date | Jul 3, 2018 |
| Grant date | Aug 20, 2019 |
| Priority date | — |
| Expiry date | Jul 3, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W76/10
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Methods and systems for multiple channel authentication are described. In one embodiment, a request for an interaction is initiated from within a mobile application. The request may include authentication information and contextual information relating to a current exchange between the mobile application and an organization. The user may be authenticated with the authentication information and the request may be routed to a representative based on the contextual information to continue the exchange.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.