Inventor · San Antonio, TX, US

Vijay Jayapalan

87Patents
10h-index
52Co-inventors
77Inventor score

Filing activity: Sep 18, 2007 → Mar 21, 2024

Most-cited inventions

PatentTitleAreaCited byStatus
US10440180B1 Learning based metric determination for service sessions Electricity 32 Active
US9479491B1 Methods and systems for multiple channel authentication Electricity 26 Active
US8223694B2 Enhanced information services using devices in short-range wireless networks Electricity 23 Active
US10164973B1 Public authentication systems and methods Electricity 18 Active
US10855844B1 Learning based metric determination for service sessions Electricity 14 Active
US10263981B1 Public authentication systems and methods Electricity 11 Active
US10432892B1 Systems and methods for integrating and conducting video sessions Electricity 11 Active
US10630723B1 Determining policy characteristics based on route similarity Electricity 11 Active
US9832315B1 Database allocation and analytics for service call centers Electricity 11 Active
US9172805B1 Edge injected speech in call centers Electricity 10 Active
US10389874B1 Methods and systems for multiple channel authentication Electricity 9 Active
US9025755B1 Multimedia network transposition Electricity 8 Active
US10601819B1 Public authentication systems and methods Electricity 8 Active
US10616216B1 Multi-factor authentication systems and methods Electricity 7 Active
US10171671B1 Customer service call routing and/or scheduling system and method Electricity 6 Active
US11100548B1 Systems and methods for calling party authentication Electricity 5 Active
US9386159B1 Multimedia network transposition Electricity 5 Active
US9749463B1 Methods and systems for multiple channel authentication Electricity 5 Active
US9774741B1 Multimedia network transposition Electricity 5 Active
US10715668B1 Learning based metric determination and clustering for service routing Electricity 4 Active
US8341677B2 Interactive product / service listing Electricity 4 Active
US10033861B1 Methods and systems for multiple channel authentication Electricity 4 Active
US10789385B1 Dynamic tagging of media for service sessions Physics 4 Active
US9832316B1 Customer service model-based call routing and/or scheduling system and method Electricity 4 Active
US11283872B1 Media triggered device control Physics 4 Active

Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.