Method and system for providing domain-specific incremental search results with a customer self-service system for a financial management system
US10445332B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 28, 2016 |
| Grant date | Oct 15, 2019 |
| Priority date | — |
| Expiry date | Oct 25, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Disclosed methods and systems provide domain-specific incremental search results for search query terms with a customer self-service system for a financial management system, according to one embodiment. Incremental search results are search results that are generated for search query terms, as a user enters the search query terms as part of a search query to a customer self-service system, according to one embodiment. The customer self-service system receives search query terms (e.g., a partial search query) in a search text box, searches customer self-service system content for content that is relevant to the search query terms, and provides incremental search results in a results text box (e.g., drop down menu) that is proximate to (e.g., below) the search text box, according to one embodiment.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.