Patent · US Active

System and method for re-authentication of asynchronous messaging

US11063943B2 · kind B2 · utility

3Cited by

0References

30Claims

0Family size

Inventors

Daniel Stoops · Powell, US
Cliff Bell · Menlo Park, US

Key dates

Filing date	Nov 5, 2018
Grant date	Jul 13, 2021
Priority date	—
Expiry date	Mar 8, 2039

Classification

Technology area (CPC H)Electricity
CPC primaryH04W12/40
WIPO fieldDigital communication
WIPO sectorElectrical engineering

Abstract

A system and method are presented for the re-authentication of asynchronous messaging, specifically within enterprise to consumer communications. A third-party enterprise messaging server may be used as a conduit for a messaging service allowing for customer interaction with a business. The messaging server can append a re-authentication process for customers once a customer has been authenticated by the enterprise. Each time a customer resumes an interaction exceeding a timeout threshold, the messaging server invokes its re-authentication process. Lapsed interactions may be treated as continuous without having the customer re-authenticate through the enterprise specific authentication.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.