Method and system for user experience personalization in data management systems using machine learning
US11269665B1 · kind B1 · utility
11Cited by
87References
12Claims
0Family size
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Key dates
| Filing date | Mar 28, 2018 |
| Grant date | Mar 8, 2022 |
| Priority date | — |
| Expiry date | Jun 17, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N3/02
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method and system provides personalized assistance to users of a data management system. The method and system trains an analysis model with both a supervised machine learning process and an unsupervised machine learning process to identify relevant assistance topics based on a user query and the attributes of the user that provided the query. The method and system outputs personalized assistance to the user based on the analysis of the analysis model.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.