System and methods for chatbot and search engine integration
US11711467B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 12, 2022 |
| Grant date | Jul 25, 2023 |
| Priority date | — |
| Expiry date | Sep 12, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L15/01
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system and method for chatbot and search engine integration comprising chatbot crawler engine configured to detect all possible paths through a conversational flow between a chatbot and a user, and also comprising a chatbot search integration manager configured to receive a processed conversation flow from the chatbot crawler engine, parse the conversation flow to identify keywords and features, and build an indexable data structure which can be integrated into search engines in order to expose the information and data contained within the chatbot's knowledge base. This integration may allow search engine users to be redirected to a website hosting the chatbot when an indexed data structure comprises information relevant to a search engine query.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.