Cyara Solutions Pty Ltd
🏢 View company profile →61Patents
61Active
61Granted
55Portfolio score
Filing activity: Dec 22, 2009 → Jun 26, 2024
Most-cited patents
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US11095774B1 | System and methods for operating and testing real-time communications between web browsers and contact centers | Electricity | 5 | Active |
| US10091356B2 | Interactive voice response system crawler | Electricity | 4 | Active |
| US9137183B2 | System and method for automated chat testing | Electricity | 4 | Active |
| US10268571B2 | System and method for automated thin client contact center agent desktop testing | Electricity | 4 | Active |
| US10291776B2 | Interactive voice response system crawler | Electricity | 4 | Active |
| US8625772B2 | Integrated testing platform for contact centres | Electricity | 4 | Active |
| US10877876B2 | System and method for automated thin client contact center agent desktop testing | Electricity | 3 | Active |
| US11010704B2 | Automated multi-channel customer journey testing | Electricity | 3 | Active |
| US9137184B2 | System and method for automated chat testing | Electricity | 3 | Active |
| US10127513B1 | Automated multi-channel customer journey testing | Electricity | 3 | Active |
| US9553977B2 | System and method for automated adaptation and improvement of speaker authentication in a voice biometric system environment | Electricity | 3 | Active |
| US9667776B1 | Bi-directional audio generation device for speech quality assessment of telephony networks and speech codecs | Electricity | 3 | Active |
| US9392113B2 | System and method for automated chat testing | Electricity | 2 | Active |
| US11489962B2 | System and methods for automated customer response system mapping and duplication | Physics | 2 | Active |
| US11711467B2 | System and methods for chatbot and search engine integration | Physics | 2 | Active |
| US11722598B2 | System and methods for an automated chatbot testing platform | Physics | 2 | Active |
| US9031221B2 | System and method for automated voice quality testing | Electricity | 2 | Active |
| US11943389B2 | System and methods for automated customer response system mapping and duplication | Physics | 1 | Active |
| US11743383B2 | System and methods for monitoring and testing real-time communications between web browsers and contact centers | Electricity | 1 | Active |
| US10469418B2 | Automated contact center customer mobile device client infrastructure testing | Electricity | 1 | Active |
| US10965579B2 | System and method for interactivity testing of text-based customer communications | Electricity | 1 | Active |
| US10873546B2 | System and method for automated contact center agent workstation testing | Electricity | 1 | Active |
| US11178080B2 | Mobile dashboard for automated contact center testing | Electricity | 1 | Active |
| US11588766B2 | Mobile dashboard for automated contact center testing | Electricity | 1 | Active |
| US10447848B2 | System and method for reliable call recording testing and proprietary customer information retrieval | Electricity | 1 | Active |
Source: USPTO / EPO open patent data. Counts and citation impact are objective bibliographic measures.