Interaction management system for multiple kiosk devices and multiple virtual receptionist devices
US11743432B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 28, 2022 |
| Grant date | Aug 29, 2023 |
| Priority date | — |
| Expiry date | Sep 28, 2042 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04N2201/0074
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
A system may include multiple remote kiosk devices each to present a respective kiosk user interface and multiple remote receptionist devices each to present a respective receptionist user interface. The system may perform operations comprising receiving at the receptionist devices live video feeds captured by the multiple kiosk devices and providing the multiple live video feeds to the remote receptionist devices. The remote receptionist devices present the multiple live video feeds in the receptionist user interfaces The system may receive, from a receptionist device, a request to initiate a video call with a remote kiosk device, may initiate a video call between the remote receptionist device and the remote kiosk device, and may cause the user interface of the remote receptionist device to present the video call and the live video feeds simultaneously.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.