Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant
US11818083B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 28, 2022 |
| Grant date | Nov 14, 2023 |
| Priority date | — |
| Expiry date | Nov 28, 2042 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W4/24
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
The disclosed technology includes systems and methods for controlling enrollment and secure persistent SMS texting account servicing communications. A method is provided that includes receiving, at an enrollment web portal, enrollment data including: enrollment credentials identifying a user for authentication, a phone number of a mobile device associated with the user, and consent by the user to persistently interact with an account servicing system via SMS texting. The method includes: processing the received enrollment data, authenticating the user responsive to processing the received enrollment data, storing the phone number of the mobile device associated with the user in a phone number data storage, and generating, responsive to the authenticating, a revocable token for persistent access to a natural dialogue module via a SMS texting gateway for the mobile device identified by the phone number.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.