Inventor · McLean, VA, US

Scott Karp

36Patents
6h-index
14Co-inventors
58Inventor score

Filing activity: Aug 1, 2017 → Jul 25, 2024

Most-cited inventions

PatentTitleAreaCited byStatus
US10044647B1 Systems and methods for controlling enrollment and secure persistent SMS texting account servicing with an intelligent assistant Electricity 101 Active
US10630840B1 Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat session Electricity 45 Active
US10798030B1 Pre-chat intent prediction for dialogue generation Electricity 12 Active
US10148601B1 Method and system of converting email message to AI chat Electricity 9 Active
US10332505B2 Systems and methods for providing automated natural language dialogue with customers Physics 9 Active
US10200314B1 Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant Electricity 6 Active
US10536403B2 Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant Electricity 5 Active
US10257124B1 Systems and methods for controlling enrollment and secure persistent electronic communication account servicing with an intelligent assistant Electricity 4 Active
US10671941B1 Managing multifaceted, implicit goals through dialogue Physics 3 Active
US10680979B2 System and method for proactive intervention to reduce high cost channel usage Electricity 3 Active
US10374983B1 Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant Electricity 3 Active
US10986047B2 Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant Electricity 3 Active
US10404630B1 Method and system of converting email message to AI chat Electricity 3 Active
US10614793B2 Systems and methods for providing automated natural language dialogue with customers Physics 2 Active
US11032218B2 Method and system of converting email message to AI chat Electricity 2 Active
US11588761B2 Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant Electricity 2 Active
US11032421B2 Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat session Electricity 2 Active
US10791068B2 Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant Electricity 2 Active
US11735157B2 Systems and methods for providing automated natural language dialogue with customers Physics 1 Active
US11004440B2 Systems and methods for providing automated natural language dialogue with customers Physics 1 Active
US11924378B2 Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat session Physics 1 Active
US11582172B2 Intent prediction for dialogue generation Electricity 1 Active
US11750741B2 Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat session Electricity 0 Active
US12190212B2 Managing multifaceted, implicit goals through dialogue Physics 0 Active
US11818083B2 Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant Electricity 0 Active

Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.