Patent · US Active

Time tolerant prompt detection

US12034884B2 · kind B2 · utility

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20Claims
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Assignee

Inventors

Key dates

Filing dateAug 8, 2023
Grant dateJul 9, 2024
Priority date
Expiry dateAug 8, 2043

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2203/556
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

The location of voice prompts within a call waveform is usually conducted by match filtering a snippet of the prompt (approx. 800 ms) to the call waveform. In an enhanced process that can accommodate transmission errors when detecting voice prompts on lower quality transmission lines, a snippet of a voice prompt may be divided into sniplets, typically 100 ms long. The sniplets can be individually detected. If a sufficient number of sniplets are detected within allowed time tolerances, then this subset of detected sniplets can indicate the presence of the snippet, and thus the associated voice prompt.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.