Automated configuration and deployment of contact center software suite
US12184490B2 · kind B2 · utility
1Cited by
2References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Dec 30, 2019 |
| Grant date | Dec 31, 2024 |
| Priority date | — |
| Expiry date | Feb 13, 2040 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/5183
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method for automated deployment of application servers in a contact center system according to one embodiment includes generating a deployment package for the application servers in the contact center system based on deployment sizing information and environment information associated with the contact center system preparing a temporary deployment server of the contact center system for deployment of software to the application servers, and installing the software to the application servers using the temporary deployment server.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.