Patent · US Active

System and method for finetuning automated sentiment analysis

US12417259B2 · kind B2 · utility

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16Claims
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Key dates

Filing dateMay 12, 2021
Grant dateSep 16, 2025
Priority date
Expiry dateMay 3, 2044

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06N20/20
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

A method and system for finetuning automated sentiment classification by at least one processor may include: receiving a first machine learning (ML) model M0, pretrained to perform automated sentiment classification of utterances, based on a first annotated training dataset; associating one or more instances of model M0 to one or more corresponding sites; and for one or more (e.g., each) ML model M0 instance and/or site: receiving at least one utterance via the corresponding site; obtaining at least one data element of annotated feedback, corresponding to the at least one utterance; retraining the ML model M0, to produce a second ML model M1, based on a second annotated training dataset, wherein the second annotated training dataset may include the first annotated training dataset and the at least one annotated feedback data element; and using the second ML model M1, to classify utterances according to one or more sentiment classes.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.