Force management system user interface
US5289368A · kind A · utility
Assignee
Inventors
Key dates
| Filing date | Oct 12, 1990 |
| Grant date | Feb 22, 1994 |
| Priority date | — |
| Expiry date | Oct 12, 2010 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/402
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A force management system includes a unique management display system for managing server schedules during a forecast time period. The system generates a schedule management screen which includes a timescale and a set of schedule activity codes for each server juxtaposed with the timescale to indicate the server's availability to respond to an event during the server's schedule. The system also generates a companion performance analysis screen. The performance analysis screen includes a timescale representation of forecast time period intervals, and displays call handling performance data for each interval comparing actual event load during the forecast time period with the event load expected to occur during the forecast time period.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.