IEX Group, Inc.
38Patents
27Active
38Granted
49Portfolio score
Filing activity: Oct 12, 1990 → Apr 25, 2022 · 3 expiring within 5 years
Most-cited patents
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US6044355A | Skills-based scheduling for telephone call centers | Electricity | 370 | Expired |
| US5590188A | Rules-based call routing | Electricity | 254 | Expired |
| US5911134A | Method for planning, scheduling and managing personnel | Electricity | 193 | Expired |
| US6970829B1 | Method and system for skills-based planning and scheduling in a workforce contact center environment | Physics | 137 | Expired |
| US5289368A | Force management system user interface | Electricity | 100 | Expired |
| US7058589B1 | Method and system for employee work scheduling | Emerging Cross-Sectional Technologies | 51 | Expired |
| US7203655B2 | Method and system for providing performance statistics to agents | Physics | 49 | Expired |
| US6192346A | Vacations and holiday scheduling method and system having a bidding object which enables employees to bid and prevent from bidding if higher priority employees have not bid | Physics | 41 | Expired |
| US7848947B1 | Performance management system | Physics | 25 | Expired |
| US7085728B2 | Method for forecasting and managing multimedia contracts | Physics | 12 | Expired |
| US10467694B2 | Transmission latency leveling apparatuses, methods and systems | Physics | 10 | Active |
| US6115746A | Distributed control of AIN and non-AIN switches and resources in an advanced intelligent network | Electricity | 10 | Expired |
| US10311515B2 | System and method for a semi-lit market | Physics | 7 | Active |
| US8050955B2 | Method for forecasting and managing multimedia contacts | Physics | 6 | Active |
| US10346910B2 | Systems and methods for providing up-to-date information for transactions | Physics | 5 | Active |
| US10185993B2 | Dynamic peg orders in an electronic trading system | Physics | 5 | Active |
| US7720706B2 | Method and system for providing performance statistics to agents | Physics | 4 | Active |
| US10678694B2 | System and method for creating time-accurate event streams | Electricity | 2 | Active |
| US10621666B2 | System and method for facilitation cross orders | Physics | 2 | Active |
| US11568485B2 | Transmission latency leveling apparatuses, methods and systems | Physics | 2 | Active |
| US11537455B2 | Schema management using an event stream | Electricity | 1 | Active |
| US10210005B2 | Systems and methods for data synchronization and failover management | Physics | 1 | Active |
| US10706470B2 | Systems and methods for processing full or partially displayed dynamic peg orders in an electronic trading system | Physics | 1 | Active |
| US10901905B2 | System and method for creating time-accurate event streams | Electricity | 0 | Active |
| US12175311B2 | Application code management using an event stream | Physics | 0 | Active |
Source: USPTO / EPO open patent data. Counts and citation impact are objective bibliographic measures.