Monitoring and controlling channels to improve the interface of calls
US5991387A · kind A · utility
Assignee
Inventors
Key dates
| Filing date | Mar 21, 1997 |
| Grant date | Nov 23, 1999 |
| Priority date | — |
| Expiry date | Mar 21, 2017 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q2213/13377
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method is provided for monitoring channels and controlling calls. Multiple channels provided by at least one digital line are monitored. Based on this monitoring, the present invention determines when all of the multiple channels are occupied. At least one of an incoming call and an established call is given priority when all of the multiple channels are busy. The priority is based on predetermined inputs from a user. The call with priority is provided on one of the multiple channels. The present invention then determines when one or more of the multiple channels are available. When one of the multiple channels becomes available, the action based on the call priority is automatically disabled.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.