System for comparing an agent activity with a work schedule
US6144971A · kind A · utility
39Cited by
6References
30Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jan 25, 1999 |
| Grant date | Nov 7, 2000 |
| Priority date | — |
| Expiry date | Jan 25, 2019 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/109
- WIPO fieldControl
- WIPO sectorInstruments
Abstract
A schedule adherence system for a plurality of agents having a device (30) for defining a daily work schedule for the agents, a device (30) for determining the actual activity of the agents and comparing the activity of the agents with the work schedule, a device (30) for defining threshold limits for the variance between the actual activity of the agents and the work schedule, and a device (30) for indicating when the variance between the actual activity and the work schedule is an amount greater than the threshold limits.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.