Transaction flow editing tool

US6243092A · kind A · utility

Assignee

• Aspect Communications · US

Inventors

• Glen K. Okita · Sunnyvale, US
• Suresh K. Agarwal · Sunnyvale, US
• Margaret K. Bodie · Rue de l'Église, US
• Fung-Wah Lin · Redwood City, US
• Yiu Man Chan · Hong Kong, CN
• David Thompson McCalmont · Bloomfield, US
• Robert Blatt · Palo Alto, US

Key dates

• Filing date: Dec 2, 1997
• Grant date: Jun 5, 2001
• Expiry date: Dec 2, 2017

Classification

• Technology area (CPC Y): Emerging Cross-Sectional Technologies
• CPC primary: Y10S715/966
• WIPO field: Telecommunications
• WIPO sector: Electrical engineering

Abstract

A system, method, and article of manufacture for editing visual primitives of a transaction flow used by a transaction processing system. A visual representation of a transaction flow containing visual primitives is accessed from a storage device by a digital computer. The visual primitives are then displayed on the visual display. The system then edits the visual primitives in a manner that provides for unrestricted placement of the visual primitives. A visual indicator is displayed if the transaction flow is incomplete. Alphanumeric text can be added to a visual primitive or placed elsewhere within the transaction flow. A connection is automatically established between a pair of visual primitives if the visual primitives overlap one another. Transaction flow templates can be selected and modified by the visual editing system.