Computer system diagnostics
US6279125A · kind A · utility
62Cited by
12References
19Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Jun 24, 1998 |
| Grant date | Aug 21, 2001 |
| Priority date | — |
| Expiry date | Jun 24, 2018 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/2257
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
The invention enables reporting of diagnostic data from a user's computer to a diagnostic technician or an automated diagnostic system, and may be advantageously applied to report data over a telephone connection. To facilitate diagnostic data reporting, gathering of diagnostic data is automated and the gathered data is automatically reported using a generated audio signal. Automated reporting using a generated audio signal may be helpful in reducing human errors in the reporting of diagnostic data to remote technicians.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.