Method and system for managing related electronic messages
US6496853B1 · kind B1 · utility
Assignee
Inventor
Key dates
| Filing date | Jul 12, 1999 |
| Grant date | Dec 17, 2002 |
| Priority date | — |
| Expiry date | Jul 12, 2019 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/107
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A system for managing messages so that messages with redundant contents need not be reviewed by a user. Techniques of the invention monitor electronic messages received by a user and determine whether the received electronic messages are related to pending electronic messages for the user, such as by being part of the same message thread. Messages with redundant contents among the related messages are then identified, and the messages with redundant contents are managed so that the user need not review the contents. The messages with redundant contents can be managed by creating a new message which includes the unique contents of each of the identified messages but at most a single copy of the redundant contents. After the new message is created, the identified messages can then be indicated to be redundant in light of the newly created message in one or more ways, such as by deleting the identified messages or by altering the visual indicators of the identified messages presented to the user. Alternately, the messages with redundant contents can be managed by deleting the redundant contents from the identified messages, or by altering the manner in which the redundant contents are…
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.