Method and apparatus for placing an intelligent telephone call using an internet browser
US6690672B1 · kind B1 · utility
Assignee
Inventor
Key dates
| Filing date | Apr 5, 1999 |
| Grant date | Feb 10, 2004 |
| Priority date | — |
| Expiry date | Apr 5, 2019 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/564
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
An automated method and apparatus are provided for placing an intelligent telephone call using an Internet browser. The Internet web browser caller is presented with a web page particular to the called party, and the called party has provided to a personal receptionist server system a set of possible reach me numbers where the called party may be found at a particular time. One or more telephonic calls are then placed to attempt to reach the called party. If the system is successful in finding the called party, the text entered name of the caller via the web page is read and the server will ask the called party if a telephonic call is desired with the caller. If a conference with the caller is desired, the web page will be updated to display “please answer your phone, I have your party on the line” and the call back number will be rung to set-up the conference between the caller and called party. Alternatively, a telephonic call to the caller will be placed using Internet Protocol audio streaming technology. If the called party is not found or if the call is rejected, the web page will display something like “your party was not reachable . . . ” and other al…
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.