System and method for purging a call list
US6748074B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Mar 19, 2002 |
| Grant date | Jun 8, 2004 |
| Priority date | — |
| Expiry date | Apr 30, 2022 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/2218
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A call list update processing system including a call list controller, responsive to a source of call records, a predictive dialer, and a call list update processing system. The call list update processing system including a call list update processor, said processor including a call list update file. The call record update data including an updated call record that corresponds to a call record in the call list and a comparator. The source of call records includes a host processor and the call list update processor includes a host update file, for storing call records update data received by an agent during a telephone call with a third party until said call record update data is transmitted to said host processor by said call list update processor.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.