System and method for managing customer productivity through central repository
US7082403B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 21, 2001 |
| Grant date | Jul 25, 2006 |
| Priority date | — |
| Expiry date | Feb 6, 2024 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0201
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A system and a method for managing various Customer Productivity Applications utilize a web-enabled interactive database to organize, store and retrieve information for the benefit of the customer community to effectively manage the business. The system captures all customers related information and provides on-line, up-to-date information to the users upon request. The system is configured to manage various Customer Productivity Applications to increase the customers' productivity and minimizes cost of ownership by analyzing the customers' fleet, perform industry comparisons, and run iterations to develop fleet optimal performance requirements.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.