Voice filter for normalizing an agents response by altering emotional and word content
US7085719B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 13, 2000 |
| Grant date | Aug 1, 2006 |
| Priority date | — |
| Expiry date | May 28, 2023 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2201/40
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method and apparatus are provided for adjusting a content of an oral presentation provided by an agent of an organization and perceived by a human target of the organization based upon an objective of the organization. The method includes the steps of detecting a content of the oral presentation provided by the agent and modifying the oral presentation provided by the agent to produce the oral presentation perceived by the human target based upon the detected content and the organizational objective.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.