Patent · US Expired

Voice filter for normalizing an agents response by altering emotional and word content

US7085719B1 · kind B1 · utility

16Cited by
13References
37Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJul 13, 2000
Grant dateAug 1, 2006
Priority date
Expiry dateMay 28, 2023

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2201/40
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

A method and apparatus are provided for adjusting a content of an oral presentation provided by an agent of an organization and perceived by a human target of the organization based upon an objective of the organization. The method includes the steps of detecting a content of the oral presentation provided by the agent and modifying the oral presentation provided by the agent to produce the oral presentation perceived by the human target based upon the detected content and the organizational objective.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.