Patent · US Active

Multi-service request within a contact center

US7936867B1 · kind B1 · utility

261Cited by
298References
25Claims
0Family size

Assignee

Inventors

Key dates

Filing dateAug 15, 2006
Grant dateMay 3, 2011
Priority date—
Expiry dateJan 14, 2030

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2242/22
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

A contact center that includes:

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.