Anticipatory mobile system service brokering and resource planning from multiple providers

US8010423B2 · kind B2 · utility

Assignee

• International Business Machines Corporation · US

Inventors

• William K. Bodin · Austin, US
• Bryan Clark · Westford, US
• Albert Kwok · Fremont, US
• John Richard Del Pizzo, Jr. · Oil City, US
• Wojciech Stryjewski · Baton Rouge, US
• David P. Huff · Cary, US
• Derral C. Thorson · Austin, US
• Michael Karasick · Austin, US

Key dates

• Filing date: Aug 29, 2002
• Grant date: Aug 30, 2011
• Expiry date: Dec 20, 2026

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q40/00
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

An opportunity server searches for potential vehicle repair transaction providers by receiving a signal from a mobile system indicating a need for a transaction with a business entity responsive to an on-board diagnostic detection of a real-time fault condition resulting in recording of a Diagnostic Trouble Code; automatically issuing requests for bids for the transaction to provider parties located in a first potential geographic point for repair service indicating estimated times of arrival at each geographic point; receiving offers from the provider parties; automatically coalescing the offers by screening to meet user preferences, and modifying and organizing into a format for uniform presentation to a user; presenting the coalesced offers to an operator of the mobile system; and automatically performing enterprise resource planning for a user-selected business transaction.