Method and apparatus for ordering communications
US8019051B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 16, 2006 |
| Grant date | Sep 13, 2011 |
| Priority date | — |
| Expiry date | Nov 3, 2029 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/559
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
The present invention provides for the ranking of messages for presentation to a user based on user behavior with respect to previous messages received from ranked communication endpoints. In particular, the percentage of a message played back by a user can be used to assigned a rank for future messages received from the initiating communication endpoint associated with the subject message. Initiating communication endpoints associated with messages that the user has listened to all or a large proportion of are associated with a relatively high ranking that is applied to future messages from those communication endpoints. Initiating communication endpoints associated with messages that the user listens to only the message header or a small proportion of the message itself are assigned a relatively low ranking. Messages received as textual communications or by a unified messaging application may be ranked according to the order in which the user selects the messages for retrieval.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.