Unified greeting service for telecommunications events
US8111813B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 30, 2008 |
| Grant date | Feb 7, 2012 |
| Priority date | — |
| Expiry date | Feb 6, 2030 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/651
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A technique is disclosed that enables a telecommunications user to initially enter a greeting message in a single media format such as either voice or text. Subsequently, this greeting message is used by a server in response to any communication event that arrives for the user, such as a voice call or an email message, regardless of the media format of the arriving communication event. When the server receives arrival notifications of various communication events, it generates a customized greeting message in response to that event and in the same media format as the event itself. In other words, the server represents a previously-prepared outgoing voice or text message i) as a voice message in response to an incoming voice call and ii) as a textual message in response to an email, SMS text message, or instant message.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.