Systems and methods for automatic scheduling of a workforce
US8131578B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 30, 2006 |
| Grant date | Mar 6, 2012 |
| Priority date | — |
| Expiry date | Aug 29, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/1097
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Systems and methods are disclosed for scheduling a workforce. In one embodiment, the method comprises the steps of: receiving a shift activity template; receiving an association between the shift activity template and at least one worker; and scheduling a plurality of schedulable objects. The scheduling is performed in accordance with a workload forecast and schedule constraints. Each of the schedulable objects is based on the shift activity template. The shift activity template describes a worker activity performed during a shift. The template has range of start times and a variable length for the activity. The activity is associated with a queue.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.