Automated performance monitoring for contact management system
US8199900B2 · kind B2 · utility
4Cited by
31References
19Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Nov 14, 2005 |
| Grant date | Jun 12, 2012 |
| Priority date | — |
| Expiry date | Dec 8, 2028 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L2209/56
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
The computer-implemented method includes automatically determining typical behavior pertaining to at least one system parameter of a contact management system. The typical behavior is determined from performance data of the contact management system captured over a first predetermined time period. A deviation from the typical behavior of at least one system parameter of the contact management system is automatically reported.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.