System, method and computer readable medium for providing notifications

US8301523B1 · kind B1 · utility

Assignee

• WEST CORPORATION · US

Inventors

• Corey K Morris · Mobile, US
• Jeffrey William Cordell · Omaha, US
• Robert Allen Sherry · Aurora, US
• Mark Clinton Knox · Lafayette, US
• Scott Mingus · Omaha, US
• William David Sullivan, Jr. · Alexander City, US

Key dates

• Filing date: Apr 23, 2010
• Grant date: Oct 30, 2012
• Expiry date: May 19, 2030

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/02
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

The invention provides a method, system and computer readable medium for providing a notification to a recipient. The method, system and computer readable medium relate to a notification sent via a processing device, the method including determining, for a recipient, a first notification method and a second notification method, generating a notification, and providing the notification to the recipient in accordance with the first notification method or, upon a failure of the first notification method, providing the notification to the recipient in accordance with the second notification method.