Accessory queue management system and method for interacting with a queuing system
US8514872B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Jun 19, 2007 |
| Grant date | Aug 20, 2013 |
| Priority date | — |
| Expiry date | Jun 19, 2027 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/2011
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A virtual queuing system and method provides for dynamic control of queue data in accordance with queue control instructions provided by a separate queue control source. The virtual queuing system comprises an interface to a queuing system and an interface to the separate queue control source. The interface to the queuing system provides for obtaining queue data and controlling the queue data in accordance with the queue control instructions provided by a separate queue control source. The interface to the separate queue control source for: i) providing the queue data to the separate queue control source; and ii) obtaining the queue control instructions there from.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.