VIRTUAL HOLD TECHNOLOGY, LLC
30Patents
28Active
30Granted
51Portfolio score
Filing activity: Dec 31, 1997 → Dec 1, 2016 · 8 expiring within 5 years
Most-cited patents
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US8213911B2 | Mobile communication device for establishing automated call back | Electricity | 227 | Active |
| US8938221B2 | System and method for providing a callback cloud | Electricity | 187 | Active |
| US6563921B1 | Automatic call director first in first out accessory | Electricity | 73 | Expired |
| US6754334B2 | Automatic call director first in first out accessory | Electricity | 43 | Expired |
| US8223956B2 | System and method for managing, directing, and queuing communication events | Electricity | 15 | Active |
| US7746999B2 | Resource based queue management system and method | Electricity | 13 | Active |
| US8514872B2 | Accessory queue management system and method for interacting with a queuing system | Electricity | 12 | Active |
| US8150023B2 | Automated system and method for distinguishing audio signals received in response to placing and outbound call | Electricity | 11 | Active |
| US8112069B2 | System and method for establishing automated call back using a mobile communication device | Electricity | 10 | Active |
| US9143614B2 | System and method for client interaction application integration | Electricity | 10 | Active |
| US8229101B1 | Punctuality call center metric | Electricity | 8 | Active |
| US7787610B1 | Automatic call director first in first out load-balancing accessory | Electricity | 8 | Active |
| US9451088B2 | System and method for client interaction application integration | Electricity | 6 | Active |
| US9582779B1 | System and method for enhanced customer experience workflow | Physics | 6 | Active |
| US9094516B2 | System and method for contact information integration with search results | Electricity | 5 | Active |
| US9386155B2 | Communication device for establishing automated call back using queues | Electricity | 4 | Active |
| US9355183B2 | System and method for contact information integration with search results | Electricity | 4 | Active |
| US10027806B2 | System and method for contact information integration with search results | Electricity | 4 | Active |
| US9805129B2 | System and method for contact information integration with search results | Electricity | 4 | Active |
| US9807236B2 | System and method for client interaction application integration | Electricity | 3 | Active |
| US9578175B2 | Communication device for establishing automated call back using queues | Electricity | 3 | Active |
| US9398154B2 | Communication system for establishing automated call back using queues | Electricity | 2 | Active |
| US9294624B2 | System and method for client interaction application integration | Electricity | 2 | Active |
| US8594311B2 | Expected wait time augmentation system and method | Physics | 1 | Active |
| US9516168B2 | Managing, directing, and queuing communication events using near-field communications | Electricity | 1 | Active |
Source: USPTO / EPO open patent data. Counts and citation impact are objective bibliographic measures.