Classification of voice messages based on analysis of the content of the message and user-provisioned tagging rules
US8638911B2 · kind B2 · utility
6Cited by
12References
19Claims
0Family size
Assignee
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Key dates
| Filing date | Jul 24, 2009 |
| Grant date | Jan 28, 2014 |
| Priority date | — |
| Expiry date | Apr 25, 2030 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L25/48
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
One or more tags are associated with a voice or multimedia message. These tags can be applied to the message based on one or more of an analysis of the message, rules, caller information, presence information, user input and GPS information. Based on the assigned and associated tags, one or more of message handling, classification and one or more actions can be automatically invoked to assist with management of messages. An interface is also provided that allows for the management of the assigned tags as well as the editing and creation of new tags and rules to assist with message management.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.