Patent · US Active

Multi-channel pivoting

US8929536B2 · kind B2 · utility

8Cited by
4References
15Claims
0Family size

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Inventors

Key dates

Filing dateAug 30, 2013
Grant dateJan 6, 2015
Priority date—
Expiry dateAug 30, 2033

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2203/655
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

An method of pivoting a customer among synchronous and asynchronous communications channels during a communication session.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.