LiveOps, Inc.
15Patents
14Active
15Granted
49Portfolio score
Filing activity: Apr 1, 2004 → Feb 27, 2014 · 10 expiring within 5 years
Most-cited patents
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US8126133B1 | Results-based routing of electronic communications | Electricity | 236 | Active |
| US8275115B1 | System and method for securing data exchanged during a telephone call | Electricity | 53 | Active |
| US7706520B1 | System and method for facilitating transcription of audio recordings, with auditing | Electricity | 44 | Active |
| US8226477B1 | Automatic simulation of call center scenarios | Physics | 29 | Active |
| US8395994B2 | System and method for adaptive call management | Electricity | 28 | Active |
| US7434204B1 | Method and apparatus for managing software processes | Electricity | 24 | Expired |
| US8068598B1 | Automatic agent training system | Electricity | 24 | Active |
| US8683547B2 | System and method for implementing adaptive security zones | Electricity | 20 | Active |
| US8059812B1 | Distributed call-routing systems | Electricity | 20 | Active |
| US8009821B1 | Stores as call center resources | Electricity | 19 | Active |
| US8929536B2 | Multi-channel pivoting | Electricity | 8 | Active |
| US8677003B1 | Distributed processing of streaming data on an event protocol | Electricity | 6 | Active |
| US8825507B1 | System and method for self-scheduling of service representatives | Physics | 4 | Active |
| US9009785B2 | System and method for implementing adaptive security zones | Electricity | 2 | Active |
| US8949326B1 | Routing work to resources in a web-based social network | Electricity | 0 | Active |
Source: USPTO / EPO open patent data. Counts and citation impact are objective bibliographic measures.