Method and apparatus for automatic communications system intelligibility testing and optimization
US9031836B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 8, 2012 |
| Grant date | May 12, 2015 |
| Priority date | — |
| Expiry date | Feb 20, 2033 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L21/057
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems and methods for automatic user specific, condition specific communication system intelligibility testing and optimization are provided. The intelligibility of speech for a particular user is determined using a test of intelligibility administered by an interactive voice response (IVR) application running on a communication server. The intelligibility test can be run for a particular user under different conditions. For each user and/or set of conditions, a set of speech signal adjustment parameters can be determined. A set of speech signal adjustment parameters that will enhance the intelligibility of a speech signal for a user are applied when that user is involved in a communication session. The particular set of speech signal adjustment parameters selected can depend on the communication equipment and/or environment associated with the communication session.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.