Method and system for identifying and visualizing work transfers using financial data

US9183525B2 · kind B2 · utility

Assignee

• GlobalFoundries Inc. · KY

Inventors

• Jeanette L. Blomberg · Portola Valley, US
• Neil H. A. Boyette · Oregon City, US
• Anca A. Chandra · Los Gatos, US
• Sechan Oh · Stanford, US
• H Raymond Strong, Jr. · San Jose, US

Key dates

• Filing date: Sep 25, 2013
• Grant date: Nov 10, 2015
• Expiry date: Feb 4, 2034

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/0633
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Disclosed are methods and systems for identifying and visualizing the patterns of work transfers for service delivery using financial data. Within a service firm, work is often transferred from one delivery center to another, which results in additional costs and delays in service delivery. To control unnecessary work transfers, sustained patterns of work transfer are identified so that steps can be taken to limit their occurrence. The disclosed methods and systems analyze the relations among the costs transferred from one location to another.