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US9542455B2 · kind B2 · utility

1Cited by
2References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateDec 11, 2013
Grant dateJan 10, 2017
Priority date
Expiry dateJul 22, 2034

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q50/01
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

An automated system for message analysis whereby messages within a given category may be identified and processed as a category connote. While a domain of messages may be monitored and processed in the due course of business, connote message are different. For example, a number of messages may fall into a domain of “poor airline food.” Such messages may be processed in the due course of business. However, a message with a different aspect, such as, “I found glass in my food,” may be initially identified as begin within the domain of “poor airline food,” and processed further to distinguish the message as being a connote with regard to the “poor airline food” category and warranting special handling.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.