Systems and methods for a call over network with a visualized summary
US9787565B2 · kind B2 · utility
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18Claims
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Key dates
| Filing date | Sep 29, 2014 |
| Grant date | Oct 10, 2017 |
| Priority date | — |
| Expiry date | Jun 19, 2035 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2250/74
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Systems and methods for a call over network (CON) with a visualized summary are provided. In some embodiments, after the call concludes, a visualized summary of the call can be generated. The summary includes any of the recording of the call, transcriptions, scenario information, speaker information and the duration each speaker was talking, etc. Scenario may be generated by comparing the call speaking pattern to known templates of call types. Additionally, participant features employed in the call may be summarized in chronological relation to the calls progression in a visual format.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.