NICE LTD.
247Patents
247Active
247Granted
62Portfolio score
Filing activity: Apr 9, 2003 → May 7, 2024
Most-cited patents
| Patent | Title | Area | Cited by | Status |
|---|---|---|---|---|
| US10860979B2 | Device, system and method for summarizing agreements | Physics | 125 | Active |
| US9620123B2 | Seamless authentication and enrollment | Electricity | 20 | Active |
| US10839335B2 | Call center agent performance scoring and sentiment analytics | Physics | 16 | Active |
| US10911600B1 | Method and system for fraud clustering by content and biometrics analysis | Electricity | 15 | Active |
| US9697836B1 | Authentication of users of self service channels | Electricity | 14 | Active |
| US9674362B2 | Customer journey management | Electricity | 12 | Active |
| US10678899B2 | System and method for performing voice biometrics analysis | Physics | 10 | Active |
| US10854204B2 | Seamless authentication and enrollment | Electricity | 9 | Active |
| USRE47896E1 | System and method for tracking web interactions with real time analytics | General | 9 | Active |
| US9721571B2 | System and method for voice print generation | Physics | 9 | Active |
| US10682761B2 | System and method for detecting and fixing robotic process automation failures | Physics | 8 | Active |
| US11039012B2 | Method and system for proactive fraudster exposure in a customer service channel | Electricity | 8 | Active |
| US10616413B1 | System and method for distributing an agent interaction for evaluation based on the quality of service | Electricity | 7 | Active |
| US9614862B2 | System and method for webpage analysis | Physics | 7 | Active |
| US9564122B2 | Language model adaptation based on filtered data | Physics | 6 | Active |
| US11108910B2 | Method and system for fraud clustering by content and biometrics analysis | Electricity | 6 | Active |
| US10255923B2 | Seamless text-dependent enrollment | Physics | 5 | Active |
| US10043187B2 | System and method for automated root cause investigation | Electricity | 5 | Active |
| US9747167B2 | Persistency free architecture | Physics | 5 | Active |
| US10269352B2 | System and method for detecting phonetically similar imposter phrases | Physics | 5 | Active |
| US9961202B2 | Automated call classification | Electricity | 4 | Active |
| USRE49486E1 | System and method for tracking web interactions with real time analytics | General | 4 | Active |
| US10268513B2 | Computing resource allocation optimization | Physics | 4 | Active |
| US10715418B1 | Optimized serverless cloud processing based on processing job requirements | Electricity | 4 | Active |
| US10019514B2 | System and method for phonetic search over speech recordings | Physics | 4 | Active |
Source: USPTO / EPO open patent data. Counts and citation impact are objective bibliographic measures.