Inventor · Sherwood Park, AB, CA

David Beilis

19Patents
5h-index
20Co-inventors
62Inventor score

Filing activity: Aug 2, 2011 → Jan 17, 2023

Most-cited inventions

PatentTitleAreaCited byStatus
US9912813B2 Graphical user interface with contact center performance visualizer Electricity 11 Active
US9628623B2 Graphical user interface for monitoring and visualizing contact center routing strategies Electricity 10 Active
US10194028B2 Graphical user interface for configuring contact center routing strategies Electricity 8 Active
US9084114B2 Technique to authenticate in a mobile application using near-field communication Electricity 6 Active
US8881170B2 Method for simulating screen sharing for multiple applications running concurrently on a mobile platform Electricity 5 Active
US9912812B2 Graphical user interface for configuring contact center routing strategies Electricity 5 Active
US9992338B2 System and method for anticipating user interaction in a customer contact center Electricity 5 Active
US9088661B2 Hands-free voice/video session initiation using face detection Electricity 1 Active
US10607167B2 System and method for intelligent task management and routing based on physiological sensor input data Electricity 1 Active
US10033868B2 System and method for anticipating and preloading data in a customer contact center Electricity 1 Active
US9424111B2 Method for simulating screen sharing for multiple applications running concurrently on a mobile platform Electricity 1 Active
US11580094B2 Real-time anomaly determination using integrated probabilistic system Physics 1 Active
US9888122B2 System and method for dynamic call diversion Electricity 1 Active
US9857936B2 Method for simulating screen sharing for multiple applications running concurrently on a mobile platform Electricity 0 Active
US11971873B2 Real-time anomaly determination using integrated probabilistic system Physics 0 Active
US11816678B2 Systems and methods for providing user emotion information to a customer service provider Electricity 0 Active
US10171672B2 System and method for dynamic call diversion Electricity 0 Active
US10262317B2 Technique to authenticate in a mobile application using near-field communication Electricity 0 Active
US10582055B2 System and method for managing contact center system Electricity 0 Active

Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.