Inventor · Preston, GB

Jeff Hodson

9Patents
3h-index
21Co-inventors
49Inventor score

Filing activity: Nov 6, 2001 → Oct 8, 2008

Most-cited inventions

PatentTitleAreaCited byStatus
US6870926B2 Method of optimizing call center resources based upon statistics Electricity 7 Expired
US8634537B2 Method of routing calls from a contact center Electricity 7 Active
US7349529B2 Contact center conferencing of e-mail message Electricity 4 Expired
US7363588B2 GUI for organizational environment Physics 3 Expired
US7373387B2 Session to track actual e-mail handling time Physics 2 Active
US7330429B2 Method and apparatus for internet protocol transaction routing Electricity 1 Expired
USPP20636P2 Eryngium plant named ‘Big Blue’ General 0 Active
US7460651B2 Contact identifier for message types Electricity 0 Expired
US6868153B2 Customer touch-point scoring system Electricity 0 Expired

Source: USPTO / EPO open patent data. Inventor disambiguation is heuristic; counts are objective bibliographic measures.