Identifying representative conversations using a state model
US10984781B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 18, 2019 |
| Grant date | Apr 20, 2021 |
| Priority date | — |
| Expiry date | Apr 26, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/0631
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A plurality of conversations may be processed to obtain one or more representative conversations to allow a better understanding of the plurality of conversations. A representative conversation may be determined by representing each conversation as a sequence of states where a state may represent messages with similar meanings. Distances may be computed between pairs of conversations, and the conversations may be clustered using the distances. To obtain a representative conversation for a cluster of conversations, a representative sequence of states may be obtained for the cluster and a representative message may be obtained for each state of the sequence of states. The representative conversation may then be presented to a user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.